We are looking for a Customer Service Coordinator to join our team and play a key role in delivering high-quality customer experiences across various Cream Global Ltd events including Creamfields, Download Festival, On the Waterfront, In the Park and other UK events.
As the first point of contact for customers, this is a pivotal role in shaping the fan journey before, during and after each event. You will manage enquiries, resolve issues with care and professionalism, and support the Customer Services Manager in ensuring a smooth and consistent customer experience across all touchpoints as needed.
This is a hands-on position suited to someone who thrives in a fast-paced environment, has a passion for live events, and takes pride in delivering clear, accurate and empathetic communication.
Closing Date: Monday 27th April 2026
Company/Organisation: Cream
Opportunity URL: https://livenation.wd503.myworkdayjobs.com/LNExternalSite/job/Liverpool-Wood-Street-L1/Customer-Service-Coordinator--Cream_JR-89648
Categories: 2026 | Music & Dance
